Return & Refund Policy

Thank you for choosing Union Commerce Co LLC. We are committed to providing professional truck dispatch services and maintaining transparency with our clients. Please review our Return & Refund Policy carefully before using our services.

Service-Based Business

Union Commerce Co LLC provides dispatching and logistics support services. As our services are digital and performance-based, refunds are subject to the terms outlined below.

No Refund After Service Commencement

Once dispatch services have started, loads have been sourced, negotiations have begun, or any dispatch-related work has been performed on behalf of the carrier, payments made are non-refundable.

Carrier Setup Fees

Any carrier setup, onboarding, administrative, or registration fees are non-refundable once the setup process has been initiated or completed.

Subscription or Weekly Service Fees

If applicable, subscription fees or weekly dispatch service fees are non-refundable for the current billing period once services have been provided.

Duplicate Payments

If a customer is accidentally charged more than once for the same service, the duplicate payment will be refunded after verification.

Service Cancellation

Clients may cancel dispatch services at any time by providing written notice. However, cancellation does not entitle the client to a refund for services already performed.

Refund Review Requests

If you believe a billing error has occurred, please contact our support team. Refund requests will be reviewed on a case-by-case basis.

Processing Time

Approved refunds, if applicable, may take 5–10 business days to appear in your account depending on your financial institution or payment provider.

Contact Information

For questions regarding this Return & Refund Policy, please contact:

Union Commerce Co LLC

📞 Phone: +1 (571) 206-8177

📧 Email: info@unioncommerceco.com

By using our services, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.