FAQs

Frequently Asked Questions (FAQ)

1. What does Union Commerce Co LLC do?

Union Commerce Co LLC provides professional truck dispatch services for owner-operators and trucking companies. We help find loads, negotiate rates, communicate with brokers, manage paperwork, and keep your trucks moving profitably.

2. What types of trucks do you dispatch?

We dispatch:

  • Box Trucks

  • Dry Vans

  • Reefers

  • Power Only Units

  • Hotshot Trucks

  • Flatbeds

  • Step Deck Trailers

3. Do I need my own MC and DOT authority?

Yes. You must have an active MC Number and DOT Number to operate under your own authority and receive dispatch services.

4. Are you a freight broker?

No. Union Commerce Co LLC is a dispatch service provider only. We are not a freight broker, motor carrier, or shipper.

5. How do I get started?

Simply complete our Carrier Setup Form and submit the required documents. Our dispatch team will review your information and contact you to begin onboarding.

6. What documents are required for carrier setup?

Typically, we require:

  • MC Authority Letter

  • W-9 Form

  • Certificate of Insurance (COI)

  • Driver's License

  • Signed Dispatch Agreement

Additional documents may be requested if necessary.

7. How do you find loads?

Our dispatchers use industry-leading load boards, broker relationships, and freight networks to identify suitable loads based on your equipment type, preferred lanes, and business goals.

8. Do you guarantee loads?

No. While we work hard to secure quality freight opportunities, load availability depends on market conditions, equipment type, location, broker requirements, and carrier qualifications.

9. Can I choose which loads to accept?

Absolutely. We do not force dispatch. You have full control over accepting or declining any load opportunity presented to you.

10. Do you negotiate rates with brokers?

Yes. Our dispatchers negotiate with brokers to help secure competitive rates and maximize your earning potential whenever possible.

11. What areas do you serve?

We provide dispatch services throughout the United States and can help carriers operate regionally or nationwide.

12. Do you offer 24/7 support?

We provide dedicated support and communication to help keep your operations running smoothly and efficiently.

13. How much do your dispatch services cost?

Our pricing depends on the services selected and the dispatch agreement. Please contact us directly for current pricing and service details.

14. Can I work with you if I only have one truck?

Yes. We work with both independent owner-operators and larger trucking fleets.

15. Do you help reduce deadhead miles?

Yes. Our dispatch team works to optimize routes and identify opportunities that can help minimize unnecessary empty miles whenever possible.

16. How do I contact Union Commerce Co LLC?

📞 Phone: +1 (571) 206-8177

📧 Email: info@unioncommerceco.com

Or visit our Contact Us page and submit an inquiry form.

17. Can I cancel dispatch services at any time?

Yes. You may discontinue dispatch services according to the terms outlined in your dispatch agreement.

18. Why should I choose Union Commerce Co LLC?

✔ Dedicated Dispatcher

✔ No Forced Dispatch

✔ Competitive Rate Negotiation

✔ Nationwide Coverage

✔ Professional Broker Communication

✔ Route Planning Support

✔ Reliable Customer Service

✔ Focused on Helping Carriers Grow Their Business